FAQ's

1. What payment methods do you accept?

We accept Cash on Delivery (COD) and advance payment options.100% Advance payments (Easy Paisa, Bank, JazzCash) get a Free Shipping.

2. What are your delivery charges? 

We charge PKR 200 for COD orders. With Advance payments get Free Shipping.

3. How long does delivery take? 

Delivery usually takes 2-4 business days after order confirmation.

4. Can I return a product? 

Yes, you can return eligible products within 7 days of delivery if they are unused and in their original packaging.

5. How do I initiate a return?

Contact us via WhatsApp (03364661939) or email at victoriahub.pk@gmail.com with your order number and reason for return.

6. When will I receive my refund?

Refunds are processed within 7-10 business days after inspection and are issued via bank transfer or store credit.

7. Is my personal information secure?

Yes, your data is protected with advanced security measures and is only shared with trusted partners for order fulfillment.

For further assistance, reach out via WhatsApp (03364661939) or victoriahub.pk@gmail.com.